Joining a team

So, you've been invited to join a team in Workiro. It's simple to get up and running.

If you don't yet have a Workiro account...

- Check your email for your invitation and follow the simple steps to create your account.

If you already have a Workiro account...

- Check your email for your invitation and sign in to your account

- Open your invitation from the main app navigation

-  Review the invitation and choose to 'Accept and join'

- You will be signed out, and your account, and any associated data, will be migrated to the team

Your data is migrated as follows:

*Team owners can always access their team members' data

Troubleshooting

Under certain circumstances, you may encounter an error when trying to join a team, for example:

- An issue was encountered on collecting payment for your license

• The team owner will be notified of an issue. Please try again once it's solved.

- You paid for your own account before accepting the invitation

• Please contact support and we'll help get things straightened out.

- You are already a member of another team

• You can't (currently) use the same email address to sign in to multiple teams. The team owner will need to invite you using a different email address.

Learn about teams in more detail:

• Team directory
• Team access
• Team projects