Microsoft Outlook Add-ins

Introduction

The GetBusy add-ins for Microsoft Outlook provide a quick way to convert emails into productive GetBusy threads.

There are two versions of the GetBusy Outlook Add-in available. 

• Universal Outlook Add-in 
• Windows Outlook Add-in

Which version should I use?

If you predominantly use Outlook on a Windows device or operating system, we recommend you use the Windows Outlook Add-in.

Otherwise, use the Universal Outlook Add-in.

Why are there two add-ins?

Microsoft are in the process of upgrading the tools they provide for add-in development - migrating from Visual Studio Tools for Office (VSTO), that was exclusive to Windows environments, to a newer cross-platform framework known as the Office Add-in Javascript Framework.

As with a lot of software development, the 'new way' isn't yet as mature and flexible as the 'old way', so, like a number of other app providers, GetBusy has elected to support both.

What are the main differences between the two GetBusy add-ins?

The Universal Outlook Add-in:

• supports Outlook apps for Windows, MacOS and Web
• only supports recent versions of Microsoft Outlook 
• only supports Microsoft Exchange / Office 365 email accounts (i.e. no GMail support)
• does not support some Outlook / Exchange features such as public folders and shared mailboxes
• only supports an embedded integration experience, which can be a little slow to respond
• attaches the original email to GetBusy in HTML format

The Windows Outlook Add-in:

• only supports Outlook for Windows
• requires the GetBusy Desktop App for Windows to be installed
• supports any version of Outlook 2013 or later
• supports all email account providers, including GMail and other webmail providers
• supports public folders and shared mailboxes
• reuses the GetBusy Desktop app rather than an embedded experience, which is faster
• attaches the original email to GetBusy in MSG format