Team visibility

Team visibility provides a simple way to control who can view the activity within your GetBusy team.

GetBusy understands the importance of knowing what's happened, happening, and needs to happen when looking after and building strong relationships with clients. Everyone needs to be on the same page when it matters, without having to ask.  Team visibility eradicates the communication black box that gets created by traditional tools like email and chat.

If a thread has team visibility enabled, then anyone within the team can view it. If team visibility is not enabled, only the participants can view it.

The ability to view a team thread, which you can do by showing all activity for a connection, doesn't include you as a participant, or send you notifications about the thread.  Think of it like a magic email 'bcc' that doesn't create unnecessary noise - information is there when you need it, not when you don't.

You can control whether a thread is visible to the rest of the team at any time, with the flick of a switch, but helpful default behaviour assumes that:

• threads exclusively between team members are not visible to the rest of the team (team visibility defaults to off)
• threads with people outside of the team are visible to the rest of the team (team visibility defaults to on)

What happens in the team stays between the team members participating on a thread, unless they decide to share it with the team. What happens with clients (and other connections outside the team) is shared with the team, unless a team member decides otherwise.

You can control whether a thread is visible to your team when creating or editing it.